How To V-Spa
What do I wear?
Please wear appropriate clothing for using the fitness. We will provide towels, robes and slippers for your comfort. Treatments are best experienced without clothing however wear what is comfortable and our therapists will always retain your modesty.
When should I arrive for my treatment?
Please arrive at least 20mins before your treatment to prepare for your treatment. However please feel free to arrive earlier to use our heat experiences and relaxation room.
What happens if I am late for my appointment?
Arriving late for your treatment means that your treatment may have to be cut short as we cannot overrun for our next client.
What if I have a health concern?
Please inform us at the time of booking or your therapist before your treatment commences. We also require that you inform us if you think you may be pregnant.
Cancellation Policy
All cancellation made without 24hours notice will incur 100% cancellation charge.
Mobile phone and Children
We respectfully ask that children under the age of 16 do not enter the spa areas. This is for health and safety reasons and to respect the relaxation of other guests. We also ask that all mobile phones are turned off during your visit.
Booking
It is advisable to book as far in advance as possible to ensure your preferred date and time. For general enquiries and bookings please contact us.
Gift Vouchers
Gift Vouchers are available for day programmes, treatments or products. They are perfect for gifts and are valid for 12 months.
